1. Delivery time
We will ship the order within1 TO 2 working days after receiving the order and confirming payment. If there are special circumstances, we will contact you as soon as possible.

2. Delivery service

🚗 Local Delivery (Darwin & Surrounding Areas)
We offer personal local delivery for customers in Darwin and nearby suburbs. 

Please fill the form and let us know your Preferred Delivery Day & Time For Local Delivery for easy comunication.

• Delivery Days: Monday to Sunday

• Delivery Fee: free for Northern suburb, small charging fee for Darwin & Palmerston area( or free for orders above $80)

• Same-day delivery available for orders placed before 12 PM (Monday–Sunday)

• We’ll message you to confirm your delivery time and make sure someone’s home to receive the glow ✨

3. Shipping Fee (Australia Wide)
Shipping will be based on the total amount of the order and the shipping address. On the checkout page, you will be able to see the final shipping amount.

4. Lost or damaged package( Australia Wide)
If your package is lost or damaged during delivery, please contact us immediately. We will do our best to work with the logistics company to resolve the issue and ensure that you get a satisfactory solution.

5. International delivery
Currently we do not offer international delivery services.

If you have any questions about our shipping policy or need further assistance, please feel free to contact our customer service team. Thank you for your support!